I'm afraid I don't have an answer for you, but I'm experiencing the same problem - did you ever start seeing the newsletters again or figure out what happened?
I was able to fix my emails by signing into my account through articulate.com (scroll allll the way to the bottom of the page and click "My Account"), then from your account, you should see a section that allows you to manage your emails. I've attached a screenshot showing that.
From that section you'll be able to update any settings regarding frequency and which emails you'd like to receive. Hope this helps!
7 Replies
Hi Kathy,
I'm afraid I don't have an answer for you, but I'm experiencing the same problem - did you ever start seeing the newsletters again or figure out what happened?
Thanks,
Brittany
They came back. I can't remember how long I was without them. Don't know what happened to cause the problems, but it is resolved.
Thanks!
Ok, I'll hope for the best :) Thanks!
I haven't receive anything since September. Although my collegue is receiveing everything. Somebody knows?
Hi Lucie!
I was able to fix my emails by signing into my account through articulate.com (scroll allll the way to the bottom of the page and click "My Account"), then from your account, you should see a section that allows you to manage your emails. I've attached a screenshot showing that.
From that section you'll be able to update any settings regarding frequency and which emails you'd like to receive. Hope this helps!
Thanks for the tip! That one was well hidden at the bottom of a page! I looked everywhere but not there!
Cheers,
Lucie
Hi there! Just wanted to post the link to our email preferences center for anyone who's interested in updating their Epiphanies subscriptions:
http://www1.articulate.com/email-preferences
Let us know if we can help!
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