Feedback Masters not behaving as expected

May 23, 2016

I'm creating a course in Storyline 2...

I've got the Slide Masters interacting the way I need them to. The Feedback Masters aren't/don't work similarly. 

In Try Mode, using the try again Feedback Master displays correctly and appears to have some trigger activity tied to objects but nothing happens...

Am I expecting too much? Can Someone help me fix this... Please!

Rich

BTW: I've gone thru every "Slide Master" and "Feedback Master" tutorial i can find.

5 Replies
Lisa Smyser

Hi Richard,

It looks like you moved the original feedback off the stage to add your custom feedback. It appears that the trigger to hide the layer is still attached to the original feedback. You can:

1. Create a shape (circle?) and place it over the area you want them to click to hide the message

2. Change the existing trigger to hide the layer when your new shape is clicked

3. Edit the shape to be invisible (no fill no outline)

Now when they click your invisible shape, the layer will hide as planned.

Good luck!

Lisa

Richard Allaire

The trigger is defined in the try again feedback master... I can't create a secondary trigger to the button I've supplied because the object is not available in the slide layer and the triggers embedded in the feedback master don't do anything.

How do the highlighted objects get copied to my timeline? I want to user define this information to be pushed.

I'm trying to avoid touching every automatically generated slide layer. What am i missing?

Thanks. 

Lisa Smyser

Hi Richard,

Here's your original file. I removed the original trigger because it was associated with the object from the original popup box. I just added a transparent circle over where you want the learner to click, and created a new trigger to close the layer when clicked. Then I did a copy/paste to each of the screens in the try again layer.

Take a look and let me know if you still have questions.

Lisa

Lisa Smyser

Oh, I see... Ok on your feedback master, it looks like you are opening a new layer on hover, so it's impossible for the click trigger to happen, because the 'continue call' layer is open. I would remove that layer and make a hover state on the object instead.

I think you have to use the original button because it's already coded. You can go into your player settings and change the text from 'try again' to something else if you want. Maybe the easiest thing to do is to use the original button and incorporate your design into it.

 

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