Flash swf doesn't play consistently

Sep 13, 2011

Howdy everyone,

I have set of learning modules that all use a Flash.swf introduction, but the odd time it plays (1 for every 15 plays), the Flash appears smaller and uncentered. I've noticed this other modules that use differnt Flash intros, so I don't think it is this specific introduction.

Has anyone encountered this problem and have any ideas on how to fix this?



7 Replies
Ian Monk

Yes, the dimensions of the swf are 720 x 540. I feel like I have followed these guidelines.


Look at this:

  • “Off-stage” elements contained in a Flash movie will appear in Presenter ’09.
  • What does this mean, exactly?

    I have the position of my Flash shifted .01 pixels to the right, so it cuts off a random white line. Could this be causing the problem?

    Brian Houle

    Hi, Ian:

    Off-stage elements mean that if, in Flash, you have elements hanging out off stage but still visible, they might show up in Articulate under certain circumstances.  For example, if you have a 320x240 stage, and have an object with an x prop value of 340, Articulate will not ignore it and it will show up on your slide.

    It could be that there is some hitch with the player loading and the Flash movie loading. 

    • Are you using a custom player skin?
    • Have you inserted the Flash movies to play independently or synchronize to slide?
    • I assume the Flash movies are on Slide 1?  Have you tried moving the Flash movies to a later slide, say Slide 4 or 5, to see if you get the same results?
    • Have you tried pre-loading the Flash intros?

    This discussion is closed. You can start a new discussion or contact Articulate Support.