Gently "pushing back" with a client
Nov 10, 2014
How do you find the balance between "client's always right" and them trusting your expertise?
I have a client who wants to take the interactivity out of a couple of slides. (For example, one of them has various tips that become visible only when you click on certain objects--she just wants them to be viewable upfront so the user doesn't have to click at all to see them.)
Ultimately it's her decision as the client; but first I'd like to gently point out the benefits of making things interactive rather than users simply viewing the information.
Anyone else come across this dilemma? If so, how did you handle it?
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