Help!! Storyline window size.

Nov 06, 2012

Maybe someone can answer this:
When I view Storyline project in player it trims part of the project - equally. Not sure why this happens.
Any suggestions would be greatly appreciated.


7 Replies
Jeanette Brooks

Hmm, sometimes I've seen this if the player colors for the parameter called base>>slide_bg is set to a particular color AND the slide background itself is set to 100% transparent. Try this: open your slide in Normal View in Storyline, and in the gray workspace off to the side of your slide, right-click and choose Format Background. then see if there is a value for Transparency. If so, change it to 0% and see if that helps. Here's a screencast with a little more info:

If that doesn't clear things up, would you mind submitting your story file to our support team so they can troubleshoot the actual file? Thanks!

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