3 Replies
David Goodman

Mike - I wonder if this would not be a good opportunity to be proactive. Rather than just taking input requests, why not have as part of the website some quick examples of courses done, screen captures of their style, length of time to create and develop, recommendations from your department on your process, length of time to develop, process steps along the way, etc. If you are an order taker only, you will most likely need to go make to each requester and ask a bunch of questions. Reduce that bottleneck but providing upfront info and knowledge and become a superhero.