Invalid answer slide customisation

Hi there Janet, thanks for reaching out. I can help!

The Invalid Answer message is something that Storyline generates automatically. It doesn't come from the Feedback Masters, so that's why you're not seeing it in your slide master layouts. Here are a few things that you can do to customize it:

• You can change the Invalid Answer text by customizing Storyline's text labels (the Invalid Answer text comes from items 21, 22, & 23)
• You can also change the colors on the pop-up (check out this job aid if you need help identifying which parameters to change). 
• If you'd like to completely change the visual design of the message, you could use the method shown here. It involves creating your own slide layer for the Invalid Answer message, and using a trigger to tell Storyline when to display that layer. You'll notice the video tutorial uses Storyline 1, but you can use the same method in Storyline 2. 

Good luck, and give me a shout if you hit any snags along the way! ☺️

Here's a way you can create custom prompts for the Invalid Answer Message:

https://community.articulate.com/articles/customize-the-invalid-answer-message-in-articulate-storyline-2

Here's how to customize the basic colors and text for the answer message:

https://www.articulate.com/support/storyline-2/how-to-customize-the-invalid-answer-message

Thanks both, those answers were really clear. I've gone with the layer option and all seems to be working ok. 

Thanks for the swift response too. :-)