Invalid answer slide customisation


I'm using SL2 and have amended the feedback slides to match better with our brand. 

Where can I change the Invalid answer slide that appears if you hit submit without selecting an answer?

I've used the feedback master to amend the other feedback slides but this isn't one of those and I can't seem to find it anywhere else.

Please can you help?



3 Replies
Alyssa Gomez

Hi there Janet, thanks for reaching out. I can help!

The Invalid Answer message is something that Storyline generates automatically. It doesn't come from the Feedback Masters, so that's why you're not seeing it in your slide master layouts. Here are a few things that you can do to customize it:

  • You can change the Invalid Answer text by customizing Storyline's text labels (the Invalid Answer text comes from items 21, 22, & 23)
  • You can also change the colors on the pop-up (check out this job aid if you need help identifying which parameters to change). 
  • If you'd like to completely change the visual design of the message, you could use the method shown here. It involves creating your own slide layer for the Invalid Answer message, and using a trigger to tell Storyline when to display that layer. You'll notice the video tutorial uses Storyline 1, but you can use the same method in Storyline 2. 

Good luck, and give me a shout if you hit any snags along the way! ☺️

David Anderson