Linked file (Jump to URL)in Storyline did not Work after Publish!
Did anyone have the same problem recently? I put a trigger on some text in a slide. The ideal effect is after clicking on the texts (using “Jump to URL/File”), a WORD file (or PDF) uploaded is expected to be opened up in the publish version. I did this many times before, it worked very well, even back to last month. But yesterday and today, both my support team and I struggled to open up the linked page (the uploaded WORD file), nothing popped up. We redid everything, both the published product in our LMS and the publish one in local PC(before uploading it to LMS ) cannot show us the linked WORD file after clicking on the text. Very weird!
Could anyone help us figure out what happened? Is the storyline bug or the LMS problem? What should we try then?
Thanks a million.