LMS and Email Log-in
Currently the company I work for uses a Moodle based LMS to provide manufacturer technical training for over 4500 technicians in North America alone.
The site has been live for almost 2 years now and the major problem that we have encountered is some of our more vocal technicians do not have email addresses and therefore complain about the complexity of creating an account.
If they do not have an email account, we either set up a generic email account through a program that we have access too or, more commonly, we recommend they set up a free email account at yahoo, hotmail or the like. We prefer the latter, but the technicians have been pushing hard back on us.
The other difficulty we have faced is some of the companies that install our products have a compliance person which tracks the technicians’ certificates. These individuals have complained because they cannot sign up several individuals under one email address and easily track their certifications. To solve this, we generally recommend they set up free email accounts for all of their technicians and then have them automatically forwarded to the compliance manager's email account.
Has anyone run into an LMS solution for registering learners either without an email requirement or where several learners can use the same email address? We do have Sharepoint as a possible option to Moodle and we are currently considering moving toward integrating it in the upcoming years.