Lost Audio

Hello All,

Thought I would bring this to the community because I can't figure out what happened.  Today, I opened a program that I had last worked on two weeks ago.  I lost all audio I had recorded and I can't figure out why.  I had been recording the audio during different sessions over the course of a few weeks so it's not as if I just forgot to save and lost everything.  If that were the case I would only have lost what I recorded in my most recent session.  Has anyone ever experienced this before?  I didn't back the file up...my bad...so I was wondering if there is another way I can recover the audio. 

Also, when you back up Articulate programs to a different folder, do you only need to back up the PP presentation or all assets (i.e. Quizzes and Engage interactions as well?)

Thanks so much...any help would be greatly appreciated.

Vin

10 Replies
Jessica Rich

I had the same thing happen to me not too long ago.  In my case, it was because I had broken up the "buddy".  The Powerpoint file as well as the Articulate file need to always be in the same place with the same title.  If it says -old somewhere, that's a pretty good clue that something like that happened.

Check to see where your files are and make sure you have the buddies together and that they're named exactly the same.

If they are the same and in the same place, then I'm not sure what the error is and hopefully someone else does!

Vincent D

Thanks Jessica.  My buddies are together in the same folder with the same name so I am assuming that is not it.  Thanks so much for the response though, I appreicate it.

I am wondering if sending the pptx in an email not long after I finished my last recording session might have something to do with it.

Jessica Rich

Another recommendation with recordings - after recording (give you did it in Articulate), we immediately export all audio files via the audio editor.  It exports it slide by slide, so we have the files in case something happens with a version (we're all about version-ing here too...version our little hearts out so we can revert back if something happens!).

Amy Doherty

You didn't by chance rename the Powerpoint after you recorded it, did you? I did that once and realized that I lost the associated folder because it no longer had the same name as the Powerpoint.

I used to lose audio pretty regularly, but have gotten better now that I don't move things around as much. I wouldn't think that emailing it would have caused anything.

Good luck.

Christian Pearsall

Jessica Rich said:

Another recommendation with recordings - after recording (give you did it in Articulate), we immediately export all audio files via the audio editor.  It exports it slide by slide, so we have the files in case something happens with a version (we're all about version-ing here too...version our little hearts out so we can revert back if something happens!).

Thank you Jessica- I think this is a great idea. I have instructors working on these files and I can't always control what they do. This seems like a great solution to ensure audio files aren't lost.