Hello everyone, I’m interested to hear your tips for managing QA as a freelancer. How do you find resources to QA developed modules before presenting the build to your client?
I was searching for I think a similar answer to the question Annick had.
I'm looking for ideas/tips on how to gather SME feedback during the QA phase. I thought I remembered an effective way to gather feedback using Storyline, but can't remember how.
In my search for an answer, I noticed the eLearning Brother's website said there is a tool for Articulate users called Comment Catcher, but it looks like Comment Catcher is not around anymore.
Q: How do you capture, share and validate your course feedback when providing a beta version to your SME's?
So far I think this works really well. I think it's priced a touch high for my use but if you're using it all of the time, the value could balance out.
For other projects I've used a simple Word document. I've found that using something like a Google Spreadsheet is one of the best semi-low tech approaches to documenting feedback and updating status for all stakeholders. If everyone has access to the spreadsheet, you can assign status drop-downs to a column. You could even use a spreadsheet to catch comments generated directly from within a Storyline form (from within a master slide layer or lightbox) pretty easily.
Annick - if I subcontract the development of the course, then I do the QA, if not then I will hire someone to do the QA, typically another subcontractor I work with that has no connection to the project. I provide them with the course design document and a checklist and ask them to make sure all buttons work. I build this cost into my budget.
My process indicates that we do a final QA review when all content and interactions are signed off, no sense in doing QA on content that may not be in the final product.
So far I think this works really well. I think it's priced a touch high for my use but if you're using it all of the time, the value could balance out.
For other projects I've used a simple Word document. I've found that using something like a Google Spreadsheet is one of the best semi-low tech approaches to documenting feedback and updating status for all stakeholders. If everyone has access to the spreadsheet, you can assign status drop-downs to a column. You could even use a spreadsheet to catch comments generated directly from within a Storyline form (from within a master slide layer or lightbox) pretty easily.
I use RME most clients appreciate it, I get an audit trail.
6 Replies
I was searching for I think a similar answer to the question Annick had.
I'm looking for ideas/tips on how to gather SME feedback during the QA phase. I thought I remembered an effective way to gather feedback using Storyline, but can't remember how.
In my search for an answer, I noticed the eLearning Brother's website said there is a tool for Articulate users called Comment Catcher, but it looks like Comment Catcher is not around anymore.
Q: How do you capture, share and validate your course feedback when providing a beta version to your SME's?
Thanks!
Hey Bryce -
I recently started using this site:
http://www.reviewmyelearning.com
So far I think this works really well. I think it's priced a touch high for my use but if you're using it all of the time, the value could balance out.
For other projects I've used a simple Word document. I've found that using something like a Google Spreadsheet is one of the best semi-low tech approaches to documenting feedback and updating status for all stakeholders. If everyone has access to the spreadsheet, you can assign status drop-downs to a column. You could even use a spreadsheet to catch comments generated directly from within a Storyline form (from within a master slide layer or lightbox) pretty easily.
Annick - if I subcontract the development of the course, then I do the QA, if not then I will hire someone to do the QA, typically another subcontractor I work with that has no connection to the project. I provide them with the course design document and a checklist and ask them to make sure all buttons work. I build this cost into my budget.
My process indicates that we do a final QA review when all content and interactions are signed off, no sense in doing QA on content that may not be in the final product.
I hope this helps,
Holly
It makes a lot of sense - I'll proceed likewise in the future. Thank you Holly!
I use RME most clients appreciate it, I get an audit trail.
@Steve Would a new plan help? Something between the ones we have now?
@Phil We have increased audit support on our road map and may begin working on it soon. I would love to hear what your audit trail needs are.
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