I am about to set up an e learning QA process for the new company that i have joined in.
My managers want to have a means (like a percentage or any other way) to measure the quality of the e learning course to report to the clients.
I can figure out the defects or edits in a course. But am not sure how to arrive at a way to find the defect percentage or quality percentage in a course.
If there are any ways that you guys may have come across, please share it with me.
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