Mobile Course design for non tech-savvy users
I have recently built a system training course designed to be completed on a mobile phone as this is the only device some users have access to and is the device they will be accessing the system on.
The on-screen real estate is at a premium so I have taken advantage of the swipe to move forward or back functionality and made the instructions so they can be hidden to reveal the full screen where needed.
Initial feedback from the current face-to-face trainers is that the users won't be able to figure out how to swipe.
Has anyone else come across this? How did you handle it?