All of a sudden, I'm not receiving any emails from building better courses and articulate support. I didn't change any settings on this site or in my outlook but all of a sudden these helpful emails are not appearing. Can someone help me?
You should be receiving emails now. We reset your email address so things should be working now. If you don't receive forum notifications, just let me know and I'll connect you with our dev team.
Bruce: you're not talking rubbish... not this time Verifying the forum subscriptions are manually selected is the first thing we do.
6 Replies
Hi Julie,
You need to manually subscribe to threads now, part of solving a spam attack a while back.
Hey Julie -
We're taking a look at this for you. There are a couple reasons this could happen but I'll wait to hear back from our dev team.
Sorry for the inconvenience.
David
Ignore me - I am obviously talking rubbish again
Hi Julie -
You should be receiving emails now. We reset your email address so things should be working now. If you don't receive forum notifications, just let me know and I'll connect you with our dev team.
Bruce: you're not talking rubbish... not this time Verifying the forum subscriptions are manually selected is the first thing we do.
Thanks for the quick response! It's working now. Best, Julie
Hi David,
I'm having the same issue as Julie had. Private message notifications come through however.
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