Pop-up blockers and Blackboard

Jun 18, 2018

Hi all, 

When I click Resources to open a supplemental link for my course and then close the new (linked) page to get back to the course page I was on, I am blocked and get a message about allowing pop-ups. I cannot go back to the course page I was on; I have to restart the course from the beginning. This is in the Blackboard LMS, and I have disabled pop-ups for the Blackboard site. Any suggestions on how I can fix this so my users don't have a frustrating experience in my course?

2 Replies
Allison LaMotte

Hi Jennifer,

Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?

That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.

If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.

If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.

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