Hi, I am new to Articulate Engage and have inserted the engage interaction slides into ppt. The preview all works fine but when I publish the ppt slides work ok but the engage slides are blank. Need some help please
Hi Susie, and welcome! I'd recommend checking out the troubleshooting stepshere and here for possible reasons and solutions. If the info in those articles doesn't do the trick, you're welcome to submit a case to our support team and they can help figure out what the trouble is. Thanks!
Hi, thank you for your help. I looked at the help files and really did help me on getting it fixed. The problem was it was saving to a temp file and not onto my computer drive. Now all saved i've managed to get the recordings done and all working in presenter! One Elearning course down one to go. Thank you your help.
2 Replies
Hi Susie, and welcome! I'd recommend checking out the troubleshooting steps here and here for possible reasons and solutions. If the info in those articles doesn't do the trick, you're welcome to submit a case to our support team and they can help figure out what the trouble is. Thanks!
Hi, thank you for your help. I looked at the help files and really did help me on getting it fixed. The problem was it was saving to a temp file and not onto my computer drive. Now all saved i've managed to get the recordings done and all working in presenter! One Elearning course down one to go. Thank you your help.
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