Resume not consistently working in Storyline 2 course
I am working with a Storyline 2 course in a SimpliDigi LMS. The course resume where you left off feature works for some of the users, and for others it doesn't. I've tested on a variety of devices and browsers and that doesn't seem to be the issue.
Can anyone help me troubleshoot this a bit more? I'm trying to determine if this is a storyline issue or if it is an LMS issue. Or something else. The most recent user who has this happening reports that the course isn't saving any of her data.
The course is published to report completions via the quiz in the course, not screen views.
I appreciate any help you all might provide!