Scenarios for First Time Managers

Hi All,

We are planning training for the first time managers and the following Topics to be covered:

Personal Excellence

Module 1:  Introduction: Transition from an individual to people managerial role; & Skills required and common pitfalls.

Module 2: Planning & Prioritizing: Setting personal goals and time management.

Module 3:  DELEGATION AND DIRECTION: Delegation mistakes and Five phases of delegation.

Similarly, Team Excellence, Organizational excellence have 7 more modules.


I would like to create branching scenarios where the learners are exposed to scenarios and they need to take decisions accordingly. Please help me with scenarios that you may think of for Module 1, Module 2 & module 3. 



4 Replies
Christy Tucker

Just from those general topics, you can't really come up with scenarios. You need to know what the desired behaviors look like.

For example, for delegation mistakes, talk to the SMEs, managers, etc., and find out what mistakes they see in your workspace. Organizations are different, so what looks like good delegation in one organization might be not right for another.

What does good time management look like for your audience? If I took a picture or video of good time management, what would I see? What would I hear?

I have an extensive list of questions to ask SMEs to gather information to create branching scenarios in this post. Try going back and asking some of these questions, and then it will be much easier to create the scenarios.

Bianca Woods

I'd second what Christy mentioned about finding out more about what the desired behaviors look like and where new managers at your organization struggle most with demonstrating those behaviors. The more you can make this about the specific challenges people have at your organization with moving from being an individual contributor to their first manager role, the more valuable the training will be.

Another thing to think about is where in each module a scenario could be most useful. Often scenarios are used at the end of a lesson/course so people can practice using the information they just learned. And they're fantastic for that. But you can also include scenarios (in particular, mini scenarios) midway through a module to help people practice what they're learning along the way, especially when a module covers several skills or concepts. Scenarios can also be useful at the beginning of a module to set the stage for the content or help learners see where they might currently make missteps and buy in to the idea of learning more.

All that said, it's always important to make sure whatever learning technique or activity you plan on using is the right fit for the audience and the content. As much as scenarios are fantastic learning experiences, they aren't the best fit for every situation, in large part because they usually aren't fast to go through compared to other techniques. In each instance you're thinking about using a scenario just be sure to consider if it's the most effective option for your circumstance or if you can make the same impact (or more) with another kind of learning activity or experience.

Surender Rajput

"Scenarios can also be useful at the beginning of a module to set the stage for the content or help learners see where they might currently make missteps and buy in to the idea of learning more." 

I loved this idea. Have been using this attention-grabbing thing while presenting the content in video format. Never thought If I can also start with a scenario to grab the attention.. Thanks Bianca :)