I'm trying to record a screenr to support another user. The java detect keeps telling me I don't have it installed even though I do. I've even gone to the Java site where they have a detection tool that confirms I have the latest installed. (See below image)
Thank you so much - just about to publish a blog post saying that screenr is a tool I really like (which I do!) and just checking it out I got that Java message.
Following your advice Owen - problem sorted!
In fact I didn't change the security setting - I left that as high and just added screenr to the exception site list.
Quite frankly, I dont believe that one should have to compromise the security of your PC in order to get a the Java Plugin to work.
I had the same problem and even though I tried setting my security settings to medium and adding the screenr ul - it did not work for me.
As it turns out - if your PC is 64bit and like me are using FireFox the 32bit version - you will need to install both versions of the Java Plugin both 64 and 32. If you installed the 64bit version first, installing the 32bit version will ask you if you want to re-install, just say yes and re-install.
Saved me from jumping! Thanks! Although I got lots of other pop ups about screenr being risky because it has an expired or non-existing certificate. Any chance of Articulate fixing that?
I realize I'm late to the party here... I'd never heard of Screenr until yesterday. It looks great, but are you going to renew your Java certificate? It expired almost a year ago.
I have just updated java to recent version 7 update 65. Now I am facing same problem reported here. Followed the steps to configure java to reduce the security level and allow the URL, still no luck. It was working fine in IE and Chrome, now I cannot record.
Screenr is not actively being developed so if you have an issue with using Screenr, I would suggest finding an alternate solution like Articulate Replay which comes free with Studio '13 or Storyline 1 or 2. There are online tools you could try like Screencastomatic.
Did you see the last post from Justin, regarding the fact that we're not actively developing screenr? I haven't tried recording anything in Screenr recently, but you may want to try in another browser as well.
You might try http://www.screencast-o-matic.com/ to see if it behaves differently / better for you. It's a little different model but the technology convenience of recording from the browser is similar. There is a free version and the pro subscription costs $15. Pro adds a ton of editing features as well as captions and scripts.
I just wanted to let you know that when replying to a thread via email sometimes your signature may be included as above, so if you'd like to edit your post and remove that element you're welcome to.
Thanks for this thread. It answered a question for the problem we were having publishing screenrs. I have a related question since screenr is not being developed are the videos that are already there still safe to store there or should I begin to download them to ensure I have access to them.
51 Replies
Glad so many are finding this useful.
Loving that tip
Thanks Owen!
Thank you so much - just about to publish a blog post saying that screenr is a tool I really like (which I do!) and just checking it out I got that Java message.
Following your advice Owen - problem sorted!
In fact I didn't change the security setting - I left that as high and just added screenr to the exception site list.
Hi Colleen,
I'm glad that this thread was helpful to you - and welcome to the Heroes community!
Solved for me!
As im running win 7 32 bit and 64bit...
Java said in small print.. i need to download both 32 AND 64 bit java version... worked right away... took ages to find out tho.
I hope this helps
Solve Web Design in Cornwall
Thanks for sharing here Lawrence and welcome to the Heroes community!
Quite frankly, I dont believe that one should have to compromise the security of your PC in order to get a the Java Plugin to work.
I had the same problem and even though I tried setting my security settings to medium and adding the screenr ul - it did not work for me.
As it turns out - if your PC is 64bit and like me are using FireFox the 32bit version - you will need to install both versions of the Java Plugin both 64 and 32. If you installed the 64bit version first, installing the 32bit version will ask you if you want to re-install, just say yes and re-install.
Hi Melanie and welcome to Heroes!
I'm glad that you were able to get it to work within Firefox by installing the additional version.
Saved me from jumping! Thanks! Although I got lots of other pop ups about screenr being risky because it has an expired or non-existing certificate. Any chance of Articulate fixing that?
Hey gang,
I realize I'm late to the party here... I'd never heard of Screenr until yesterday. It looks great, but are you going to renew your Java certificate? It expired almost a year ago.
the simple way to verify java installation and verison is to type simple command promt
/> java -version
it gives you the currently installed version... examples can found here -> java version ...
Hi All,
I have just updated java to recent version 7 update 65. Now I am facing same problem reported here. Followed the steps to configure java to reduce the security level and allow the URL, still no luck. It was working fine in IE and Chrome, now I cannot record.
Appreciate your help.
Tarek
I had to downgrade Java to version 7 update 55 to solve the problem:
http://community.screenr.com/screenr/topics/after_installing_java_version_7_update_51_screenr_not_working#reply_14536157
Tarek
Hi Tarek and welcome to Heroes!
Thanks for the update and I'm glad you were able to find a solution!
Hello,
Would any Articulate staff please respond regarding the expired certificate? Some of us work in environments where workarounds are not possible.
Thanks!
Ben
Hi Ben.
Screenr is not actively being developed so if you have an issue with using Screenr, I would suggest finding an alternate solution like Articulate Replay which comes free with Studio '13 or Storyline 1 or 2. There are online tools you could try like Screencastomatic.
I still cant get this to work....ugh, setting is set to medium...
Hi Darcy,
Did you see the last post from Justin, regarding the fact that we're not actively developing screenr? I haven't tried recording anything in Screenr recently, but you may want to try in another browser as well.
Hey Darcy -
You might try http://www.screencast-o-matic.com/ to see if it behaves differently / better for you. It's a little different model but the technology convenience of recording from the browser is similar. There is a free version and the pro subscription costs $15. Pro adds a ton of editing features as well as captions and scripts.
Thank you Steve!!! I'm going to give this a try!
Darcy Richardson
Education Specialist | Center for Individualized Medicine| Harwick 3| 507-293-1742| richardson.darcy@mayo.edu
Mayo Clinic | 200 First Street SW | Rochester, MN 55905 | www.mayoclinic.org
If you're using a Mac, make sure you use Safari:) Apple has only supported Java on that browser for awhile.
Hi Darcy,
I just wanted to let you know that when replying to a thread via email sometimes your signature may be included as above, so if you'd like to edit your post and remove that element you're welcome to.
Thank you!!! I should have thought of that!
Using pc and am having a hard time getting it to start...
Darcy Richardson
Education Specialist | Center for Individualized Medicine| Harwick 3| 507-293-1742| richardson.darcy@mayo.edu
Mayo Clinic | 200 First Street SW | Rochester, MN 55905 | www.mayoclinic.org
Thanks for this thread. It answered a question for the problem we were having publishing screenrs. I have a related question since screenr is not being developed are the videos that are already there still safe to store there or should I begin to download them to ensure I have access to them.
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