Searching for Publications/Blogs/Articles on the differences in approach for different types of learning.
I’m working with a client who is beginning to understand that they have 2 types of training needs.
One the one hand, being in a highly regulated industry, they need to create and keep up to date a whole bunch of ‘procedural training’ (think CYA) so they can prove to their regulator that all appropriate staff have seen and passed a test on various processes and procedures.
One the other hand they are looking to do some real Talent Development for their people. Upskilling in a bunch of areas and behavioral changes and reinforcement in some others.
What I’ve been looking for (with limited success) is some good articles and/or blog posts or even maybe books that contrast the best practices for creating these two disparate types of training.
Anyone have any recommendations on this?