Skills Gap vs. Training Needs Assessment
Friends, I've learned a lot of cursory information based on my reading (here and other places) & internet searching on Training Needs Assessments and Skills Gap Analysis. I guess I am confused, and would like to pose a real-life question.
Question 1: Is there a tangible difference between the two? Or does one dovetail with the other?
Question 2 (by way of story): I am currently creating a -- I think -- TNA for a continually developing software system. As I understand it, the "expected outcomes" of a particular process are the expected outcomes of a user story -- i.e., As a ____, I am able to ____, so that I can ____. Since I have no real contact with the users (it's an international operation), I've figured to release it as a survey asking how competent they feel executing a particular process. Is this a TNA or a Skills Gap Analysis?
Thanks all! Would love your feedback.