SMEs Insist on "Check the Box" Compliance Training
Hi all! I started learning about e-learning about a year ago and have been able to find so many answers to my questions just by searching the resources on this site. Wow! What a resource! Because of this forum, I've not had to post much, although I just read a post indicating that it's an excellent way to build visiblity.
I need your (collectively - all of you!! :)) help!
I work for a company as a classroom instructor and elearning developer. Because we have employees all over the world, we are going to more online training. I have successfully developed & released about 10 courses with lots of positive feedback.
I was assigned and very excited to develop a course about our company's safety management systems manual (even though I knew the SMEs have a history of not getting along together and seeing eye-to-eye). The manual includes lots of information about the regulations, legalities, piles of forms, etc. The exciting part was being able to convey to the employees why they needed to know about the system, how they fit in the system, and how they can use the information to report incidents and to be safe at work & home by learning from other's accidents/near misses.
I've worked with the SMEs (VP & managers) to try to help them understand that the course needs to be interesting to the student. They agree with their comments but not with their actions. We've met several times, mapped out the course, I completed a drafted course, submitted it to the SMEs, they said they liked how engaging and geared towards the student that it was BUT that they basically want the manual read to the users. In other words, they want to "check the box" for compliance training. The SMEs sent me a Power Point with 31 slides containing approximately 5 - 30 bulleted items per slide and want all the information read to the users along with a quiz at the end to "ensure" complete comprehension...
- Split the course into three sessions so that it's not so overwhelming for the student. I have now changed gears and am drafting currently using the 3-tab template so that it looks more like a book.
- Put some videos on post-it note type hyperlinks.
Where I'm stuck:
- I really don't want to read a list of 30 items for one slide with a few images. The SMEs don't want me walking the employees through scenarios, they just want the information told to the student. This goes against everything I've learned!
- So much of the information that's being asked to present is really about how the system is managed (which most users won't care about).
I would appreciate any suggestions/help. I have been so impressed with all of your creative solutions & look forward to your responses. :)