I have created a course in Storyline. When the course is launched on an iPhone, the Start button is not always functional.
But sometimes, when I tap the button multiple times, it works. However, this is not a desirable situation - the button should always be functional on the first tap.
Can someone help me with this? Has anyone face similar issues with Apple devices? A quick response will be appreciated; I'm working on a tight schedule. Thank you!
Would you be able to share your .story file so that we could take a look? If you cannot share here in the forums, you are welcome to share privately with our support engineers here.
3 Replies
Hi Sarita!
Would you be able to share your .story file so that we could take a look? If you cannot share here in the forums, you are welcome to share privately with our support engineers here.
Hi Leslie,
Thanks for the reply. Please find the attached file for more research.
Hi Sarita!
Thanks for allowing me to take a look.
I'm not seeing an issue when I view your published course on my iPhone.
Do you see an issue with this published output or is the issue limited to your LMS?
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