Student E-Learning Project Question

Hello, my name is Ashley Manning, and I am an Educational Technology student at ASU.  I am a brand new designer and new to this forum.  I am working on a project to complete my last semester, and would love some feedback or ideas from those of you who have experience!

Project Overview
•    12-15 minute e-Learning tutorial
•    Topic: Email Etiquette
•    Target Audience: Anyone who uses email in a corporate environment
•    Title: TBD

Topics to Include:
•    Key Things to Know about Email
•    Email Disasters
•    Best Practices for Using Email Effectively
•    Pros and Cons of Email
•    Common Email Mistakes

Based on your experience with this target audience, are there other email topics that you feel should be included?

Any suggestions would be appreciated!

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