My submit buttons for "Choose One" and "Choose Many" interactions require three clicks if the answers selected are incorrect; only a single click if the answer is correct. I've tried everything I can think of to correct this; can anyone help?
Because you are allowing three attempts at the questions and don't have a Try Again layer, when the user gets the answer wrong there is no layer to place over the top of the question to tell them to try again. As a result the question remains visible until you have pressed the wrong button three times (one for each attempt) before finally displaying the Incorrect answer layer.
If you select the wrong answer the first time and then select the correct answer, the Correct layer will be shown to indicate that the second attempt was correct.
If you go up to the menu at the top of the page and select Attempts and change this to 1, your questions will show the Incorrect layer the first time the user gets the question wrong.
If you want them to have three attempts available to them, you will need to have a Try Again layer incorporated into your question slides so that the user knows that they can have another go.
2 Replies
Hi Mary,
Because you are allowing three attempts at the questions and don't have a Try Again layer, when the user gets the answer wrong there is no layer to place over the top of the question to tell them to try again. As a result the question remains visible until you have pressed the wrong button three times (one for each attempt) before finally displaying the Incorrect answer layer.
If you select the wrong answer the first time and then select the correct answer, the Correct layer will be shown to indicate that the second attempt was correct.
If you go up to the menu at the top of the page and select Attempts and change this to 1, your questions will show the Incorrect layer the first time the user gets the question wrong.
If you want them to have three attempts available to them, you will need to have a Try Again layer incorporated into your question slides so that the user knows that they can have another go.
Yay, oh yay! Thank you so much. That did it, of course!
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