Text appears cut off at bottom of text entry field
Apr 03, 2020
I posted this in the Storyline forum too.
I'm using a text entry box for learners to enter a transcript for assessment. Once they have enough text to hit the bottom edge of the text entry, the bottom line appears cut off. My learners will need to type far beyond the size of the box, so once their text has hit the bottom, the last line of their text is always going to look cut off, which is distracting.
I've tried changing the text box format options (for example removing the padding at the bottom) but it makes no difference. Any ideas?
8 Replies
The text entry box should be scrollable
The box is scrollable - when you hit the bottom edge of the box, you can continue typing and I've checked that all the text I need entered can be entered. The problem is that as you continue to type, the bottom line of what you are currently typing will always look cut off.
I would be ok with that I think it gives the affordance that the box can scroll.
Apologies Phil, I'm not sure i follow. Are you saying you suspect it's intended behaviour, as it's a visual clue the box is scrollable?
I can't think of a real-life scenario (web form for example) where users would be expected to enter information without being to see it fully. Apologies if I am misunderstanding your meaning.
Either way, it sounds like potentially this is just the way it works and I've hit a limitation.
Hi Christina,
I’m sorry that you’re having some trouble here. I just tested this out and I'm seeing the same issue as you.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
Thanks, Allison! I'll submit a case - part of me is glad it actually is an issue and I'm not just doing something really obviously wrong. Many thanks for looking into it.
Support case submitted - 02227162.
Haha yeah I totally get that! It feels validating when you're not the only person seeing an issue. Hopefully our support team can help find a solution here.
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