Thoughts on course updates?
Jun 29, 2017
Hello everyone!
I provide software training for my company, and for years we've created our training the most up-to-date version of that software. That software is going to receive a huge update, where the UI and many standard functions will work a bit differently.
Since we have a number of business units and affiliated programs that may choose to use either the new update or the old version (whatever happened to you're all upgrading - get used to it, eh?), I was wondering if anyone had any tips on how to best make this content available?
Any thoughts are appreciated!
2 Replies
Hi Bill,
Isn't it fun designing software training? For the situation you're describing, I would envision a project that branches at the beginning. Learners could select which version they're using, which you could use to direct them to a specific scene. If you want to do more complicated things, you could store that information in a variable and load different content based on the variable value.
That being said, it does depend on how much content you have. If the training is pretty in depth with a lot of media files, you might want learners to make the decision at the LMS level rather than in a course just for performance reasons.
Hope that helps!
Allison
Hi Bill,
Allison has this right. I would think of this in terms of learner groups.
You have three learner groups... Legacy users that stay legacy, Legacy users that are migrating to new versions, and 100% new users that will get the new version.
Create a solution for each, but remember to re-leverage existing content wherever you can.
Depending on how complex your software and resulting courseware is, I might use the LMS to assign the learners rather than one giant course. Just be SUPER CLEAR in the descriptions and/or enrollments as to who is getting what course and why.
Hope this helps!
Bob
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