trouble running storyline-2

Dec 15, 2014

Today when starting storyline-2 i received this error message "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor" a bit of history to this. Last week we installed the latest storyline-2 build, and the product ran as it should. Now we can not run it at all.... any suggestions on how to resolve this?

3 Replies
pete kozak

Trying your suggested method does not work. When running the install it wants us to uninstall, when looking for the uninstall function it is not in the file directories

Pete Kozak
Creative Solutions, Graphic Designer
Lockheed Martin Information Systems & Global Solutions
230 Goddard Boulevard, King of Prussia, PA 19406
p: 610-354-6482
Website | Portfolio | Orders

Thank you for allowing us the opportunity to be of service to you and your organization.

This discussion is closed. You can start a new discussion or contact Articulate Support.