Video Encoder 09 Crash

Dec 06, 2012

When I attempt to convert a file I get the following message:

the program could not run because MagCore.dll is missing

2 Replies
David Anderson

Hi Shan - 

What kind of video file are you trying to convert? Sounds like it's using a required codec that isn't present on your system. We often recommend the K-Lite Codec pack to cover basic codecs used in videos. Wanna d/l and try that?

K-Lite Codec Pack Full (accept all default installation options): 
http://www.free-codecs.com/K_Lite_Codec_Pack_download.htm 

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