Video not working in Chrome or EDge

Oct 04, 2017

hello, My client has some videos on the LMS:

Initially, I saved the videos as an .flv format (attaching FlashPlayer to the file) then exported/saved them to Scorm packages and uploaded them as modules. This seemed to work initially, but after an update the videos no longer play in Windows Edge or Chrome. Instead of playing, a link appears in the window, saying “Download file”. This enables the viewer to save the video to their device.

is there any suggestion as to how I can secure them or diagnose the problem. They are using Webanywhere (moodle I think)

thanks in advance

regards

sharon

 

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