Videos DO NOT play automatically in Mac Devices

Jan 06, 2017

Hi -

I've inserted a video file (mp4 format) in one of the layers, with a button on the base layer that will trigger the display of video from the sub-layer. The following settings are configured on this video.

Show Video = In slide

Play Video = Automatically

Compression = Automatic

While the video is displayed as intended on Windows machines, the videos do not auto-play in Mac devices (Both desktop and mobile). Instead, I need to click on the video to play. 

How to resolve?

Thankfully,

Arun Moses

 

 

 

 

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