web object isn't appearing when published

Hi, I have put the web object on my storyline page, published it and uploaded it to a hosting server. I checked with my server (after reading through some past discussions on this topic) to see if they were blocking content in the iframe (they are not) and made sure I was trying to view my content over a secure network (https).... my content still isn't showing up within storyline's iframe.... when publishing with a web object, is there a different way to publish? what am I doing wrong and why can't I see my content when published?

3 Replies
Ashley Terwilliger-Pollard

Hi Kristen,

Thanks for reaching out here - it sounds like something we'd want to take a look at within your .story file. You can share it here in the forums using the "add attachment" button at the bottom or send along to our Support engineers. 

Also, you may want to bookmark the link for the Product discussion forums as that's where users tend to ask technical/support related questions whereas the Building Better Courses side focuses on how to/design related queries. 

Kristen Garcia

Thank you
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