What's the BEST way to teach people new software?
Okay, here's the deal. Our organization is on the precipice of a huge software training initiative. We're transitioning to a new Electronic Medical Record for clinical providers in a 10-hospital system. We're talking thousands and thousands of learners in the ultimate blended learning experience. The vendor has training, but our org is going to influence the direction in which we go. I have a seat at the leadership table that will help inform our ultimate training plan, and I want to show up armed with the best info.
I have my own ideas (some based on experience and others based on research) of the best ways to teach software, but I'd love to tap into the e-Learning Heroes network for YOUR ideas.
So, what do you think? In your responses, if you have links to articles, websites, research, etc., please include those.