So do the updates change the way Engage and Quizmaker behave when publishing using flash 10.2 so it doesn't publish errors or does it change the published output files to avoid playback problems for the user?
Or put another way, is it updating what goes into the publish or what comes out?
So do the updates change the way Engage and Quizmaker behave when publishing using flash 10.2 so it doesn't publish errors or does it change the published output files to avoid playback problems for the user?
Or put another way, is it updating what goes into the publish or what comes out?
Hey A @OSPI,
The changes were really minor actually.
Engage
When publishing to Word in the background we actually load the Engage Interaction and take a screenshot of it before inserting it into the Word Document. We communicate between the Engage Player, and Engage when taking these screenshots, so when the player is loaded it sends a signal to Engage telling it that it is loaded and ready for the screenshot. If the Engage player didn't return a "loaded" message within a certain amount of seconds we would take the screenshot anyway and move on. We do this to prevent it from ever hanging when publishing to Word. So the issue was that in Flash Player 10.2 the performance of the Flash Player has decreased a bit, so on really huge Engage interactions that would take awhile to load sometimes we would run into the timeout value before the interaction had loaded.
The fix was to just change the authoring tool to wait longer for the interaction to load.
This actually wasn't specifically related to Flash Player 10.2, as it could have happened in any Flash Player, and would probably happen in Flash Player 6 as well because that is another Flash Player version that isn't as fast.
Quizmaker
We just made a small change to one of the output Quizmaker JS files. The issue was related to the path that was returned by the Flash Player when loaded in Chrome/Firefox/Safari. Kinda long boring story about what the issue was, but if you want to read more about it you can do so here: http://community.articulate.com/forums/p/921/3409.aspx#3409
Does this mean quizzes published before Update 8 won't display properly if a user updates to Flash 10.2?
I have 10.2 and I've just checked several of our quizzes (on LMS and local drive) through Firefox and things seem to be working fine, so I'm hoping I've misunderstood the issue... *crosses fingers she doesn't need to republish anything*
>Does this mean quizzes published before Update 8 won't display properly if a user updates to Flash 10.2?
No, not necessarily. The only time you will have a problem is if your output folder has a space in the filename, and your users use Firefox or Chrome. The easiest fix if you happen to have spaces in your output folder is just to remove the space from the output folder name.
Our firewall doesn't allow me to download the update automatically. When I go to the Arituclate site and click the "Get Studio '09 Update 8" link, it takes me to the download a free trial screen. Long story short, what is the link to download the update? Thanks!
11 Replies
Go here: http://www.articulate.com/support/studio09.php and click on each product, then the link next to Update 8: March 2, 2010.
not much from what I can see was added. Flash 10.2 support for Engage and Quizmaker. Digital cert for Presenter.
Hi Blake and welcome to Heroes,
You can see what was addressed in each point release here:
Presenter '09:
http://www.articulate.com/support/presenter09/kb/?p=425
Quizmaker '09:
http://www.articulate.com/support/quizmaker09/kb/?p=131
Engage '09:
http://www.articulate.com/support/engage09/kb/?p=96
Drats. I was hoping for the winning PowerBall numbers this weekend . . .
So do the updates change the way Engage and Quizmaker behave when publishing using flash 10.2 so it doesn't publish errors or does it change the published output files to avoid playback problems for the user?
Or put another way, is it updating what goes into the publish or what comes out?
Hey A @OSPI,
The changes were really minor actually.
Engage
When publishing to Word in the background we actually load the Engage Interaction and take a screenshot of it before inserting it into the Word Document. We communicate between the Engage Player, and Engage when taking these screenshots, so when the player is loaded it sends a signal to Engage telling it that it is loaded and ready for the screenshot. If the Engage player didn't return a "loaded" message within a certain amount of seconds we would take the screenshot anyway and move on. We do this to prevent it from ever hanging when publishing to Word. So the issue was that in Flash Player 10.2 the performance of the Flash Player has decreased a bit, so on really huge Engage interactions that would take awhile to load sometimes we would run into the timeout value before the interaction had loaded.
The fix was to just change the authoring tool to wait longer for the interaction to load.
This actually wasn't specifically related to Flash Player 10.2, as it could have happened in any Flash Player, and would probably happen in Flash Player 6 as well because that is another Flash Player version that isn't as fast.
Quizmaker
We just made a small change to one of the output Quizmaker JS files. The issue was related to the path that was returned by the Flash Player when loaded in Chrome/Firefox/Safari. Kinda long boring story about what the issue was, but if you want to read more about it you can do so here:
http://community.articulate.com/forums/p/921/3409.aspx#3409
Hope this helps.
-Dave
Sweet. Thanks for the comprehensive answer!
Does this mean quizzes published before Update 8 won't display properly if a user updates to Flash 10.2?
I have 10.2 and I've just checked several of our quizzes (on LMS and local drive) through Firefox and things seem to be working fine, so I'm hoping I've misunderstood the issue... *crosses fingers she doesn't need to republish anything*
Hey Louise,
>Does this mean quizzes published before Update 8 won't display properly if a user updates to Flash 10.2?
No, not necessarily. The only time you will have a problem is if your output folder has a space in the filename, and your users use Firefox or Chrome. The easiest fix if you happen to have spaces in your output folder is just to remove the space from the output folder name.
So if you store your content at a location like:
http://www.mozealous.com/quiz output folder/quiz.html
You might have an issue, but you can fix it by just renaming the folder to:
http://www.mozealous.com/quiz_output_folder/quiz.html
Great - thanks Dave
Our firewall doesn't allow me to download the update automatically. When I go to the Arituclate site and click the "Get Studio '09 Update 8" link, it takes me to the download a free trial screen. Long story short, what is the link to download the update? Thanks!
That IS the update. Download and install the trial, and it will use your current registered version info.
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