Custom Slide Layouts - Title tickbox not working

Hi Jim:

I understand you have checked the Title checkbox while in the Master Slides, however, can you clarify that your end objective is to enter a slide title in the Base layer and have that information also populate in your slide?

If yes, this is the normal behavior in SL.

If you are not getting this result, I suggest you manually delete the title slide title placeholder in the master slide and ensure the title checkbox has also unchecked. Save, exit, and reopen (to be sure everything remains unchecked). Then recreate the title placeholder using the title checkbox again.

The reason I suggest this is because it is fairly easy to have a placeholder that may seem like a title placeholder, but it is just a text placeholder. Doing the process above will ensure you do not see just a text placeholder.

Best Regards,

Dennis Hall

Hi Dennis,

Thanks for your help, mate. Unfortunately no joy. Here are the steps that I followed:

• I deleted the existing text placeholder and hit 'close master view'
• Relaunched the slide Master view and jumped to the layout where I need a title
• Clicked the 'Title'  tickbox - nothing happens. Save it, close it view a screen with this layout applied - still nada.
• I relaunch Slide Master view and there is NO tickbox selected on my layout at all!

It's as if the 'Title' functionality isn't working. I am using the latest build of Storyline, so unless I'm doing something substantially wrong, I'm a tad confused. 

Additionally, I've tried clicking the 'Title' tickbox then inserting a text placeholder with the same effect. Essentially, yes, I end up with a text box I can use for Titles, but it does not behave in the standard SL manner i.e. also populating the slide title when in 'Story View'.

Hmmmmm

Jim

Hi Jim:

I would recommend opening a ticket with Articulate. http://www.articulate.com/support/contact/submit.php

I was able to reproduce your issue as well.

Admittedly, I do not normally run into this because I make all my masters by deleting everything and building them from scratch.

Best Regards,

Dennis Hall

Ah....so you believe this may be an issue related to cannabilizing an existing slide master, Dennis? I basically deleted all of the layouts in a new Storyline file but kept the original master slide (although cosmetically it is now totally redesigned) to use as a base to make new layouts.

Cheers

Jim

www.artofjimbo.com

Hi James,

I just wanted to connect these threads, as I've gone ahead and opened up a Support case on your behalf so that our team can test out the issues you're experiencing. 

Thanks, Ashley.

The Articulate tech said that he wasn't able to reproduce the fault with the 'Title' tickbox, even though myself and Dennis encountered it.

Cheers

Jim

Thanks James, I do see that Miker asked for some additional information as to under what conditions you can replicate the behavior - and the title placeholder wasn't one I saw myself, hence the support case. I'll continue to follow along as you share your set up and additional information with Miker. 

I got the same issue.

I accidently removed a title placeholder from a layout. After this the Title checkbox had no effect and I coudn't add a title placeholder.

I found this workarround:

Just copy a title placeholder from another layout to the layout with the missing title. After this the checkbox works!

Thanks for sharing Chris :)

... but still has a problem with changed text formatting of title placeholder not visible on actual slides (see also: https://community.articulate.com/discussions/articulate-storyline/storyline-2-text-resizing-issue

Thanks for linking your threads Chris, and I see where you are working with support as well. Sorry for misunderstanding. You should be hearing from someone soon.

Has this ever been resolved? I am on 360 with the latest updates and having the same issue. 
I created 90 custom slides for a template before realizing that none of the titles were working.

From my perspective the title checkbox does nothing but turn off the title functionality and once you do turn it off, you can not turn it back on. 

Hi Dean,

I am having a hard time finding Chris's case for this issue and I'm not sure if he's still subscribed here. Did you create 90 master slides/layouts where you're trying to use the title placeholder element? 

Could you share a bit more about the steps you go through so that I can look at recreating the issue?

Also have this problem. I am working on a SL2-project (created by a customer).

1. On the lay-out the checkbox Title is not checked.
2. When I check it nothing happens on the lay-out.
3. I close the Master View
4. There is no placeholder for the title on de project slide
5. I open the lay-out again
6. The checkbox Title is not checked.

Also when I switch from one lay-out to another and go back to the first lay-out the checkbox is not checked.

Ps. My workarround as decribed in this thread 2 years ago still works!

Thanks Chris for that update! Did you have a support case previously? Just want to track if this was reported to our team and follow up there, and if not file it as a possible software bug!

Let me know if you remember the case number or have it in your email. I didn't find it based on my searching along. 

Hi Ashley,

I didn't report it.

Thanks Chris - I can file it as a possible software bug. 

Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know! 

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

Hi all,

Same issue with latest update as Chris. Doing the same steps.

Hi Peter! I'm having a hard time replicating this issue. Would you be able to share a recording of the behavior so that I can re-create?

Hi All,

I'm having the same issue that was reported by Jim some five years ago, and by others since. Just wondering if any solutions were found.

Hi Elizabeth,

Thanks for reaching out and sharing that you are running into a similar issue.

I recorded a brief Peek 360 video demonstrating what I'm seeing when testing Jim's description above.

Please let me know the steps to replicate what you are seeing and I'd be happy to take another look.

Here's how you can use Peek 360 to record your steps as well.