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Astutis2's avatar
Astutis2
Community Member
2 months ago
Solved

Accessibility checker not working correctly

The accessibility checker has highlighted a clickable object in my project not meeting the minimum size guidance of 24 x 24 px, but the object it's highlighted is 86 x 125 px:

 

Size of the highlighted 'Back 1' object:

 

 

 

 

Is there a bug?

11 Replies

  • I can't imagine this is the cause, especially considering the size difference. But I had this issue as well and I discovered that the padding within the box/shape caused the issue. For example if a box is  50x50px and the padding is 10 top and bottom and 5 left and right then Accessibility Checker sees it as 40x30px.

    • Ronnie_Pilman's avatar
      Ronnie_Pilman
      Staff

      Hi AaronBurgessAU​ - Is this still happening for you in the latest version? If so, may I reach out to you via email to get some more information, and if needed, a sample .story project file showing the issue? We released a fix for the issue first reported in Update 101.

      Thanks,
      Ronnie

      • AaronBurgessAU's avatar
        AaronBurgessAU
        Community Member

        I've not noticed the bug recently. So either it has been fixed or I've not had a text field small enough to cause the issue. If it ever appears own the track I'll get in touch.

  • KevinNolty's avatar
    KevinNolty
    Community Member

    Per your reply above, I have installed the June 17 update (Build 3.101.34880.0) and I am still having this issue. I have Text Style defined errors for three master slides. All three slide titles are defined as Heading 1. Was this issue not fixed? Thank you.

     

  • Hi Astutis2​ - Let me look into this for you. May I contact you via email if needed? 
    However, based on your screenshot, I'm going to say that looks like a bug.  

    • Ronnie_Pilman's avatar
      Ronnie_Pilman
      Staff

      Hi again Astutis2​ -  I sent you an email so I can gather some more information. I tried reproducing this by inserting a button and using the values shown in your screenshot, and wasn't able to reproduce. The email I sent you provides a link to report a beta bug that will come directly to me.

      What type of object is it? Button, Shape with a trigger, etc?

      You can provide this information in the bug report. 

      • Astutis2's avatar
        Astutis2
        Community Member

        Hi Ronnie_Pilman​ 

        I've uploaded a Storyline file as an example to the link you emailed. It's happening with all of our files that use this particular back button though. 

        It's a fully transparent shape with a trigger on it - the actual image of the back button is on the master slide, so the shape on the slides is just there for the trigger (we need a different trigger on every slide because we need it to jump to the specific previous slide). 

        I thought it may be because the shape is transparent, but it's still showing in the checker when I fill it with a colour.