Forum Discussion
Articulate 360 connection issues
While working in Rise 360, I was logged out and unable to access Articulate pages or products. Several errors occurred after several attempts.
The current error is:
Pretty-print
{"name":"AxiosError"}
All my colleagues are having the same issue.
Hello everyone,
I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.
If you run into any issues using Articulate 360 going forward, please let us know.
16 Replies
- ChrisWant419Community Member
Same issue here - I have tried clearing cache and different browsers (Edge & Chrome) but no luck
- MikeMaroney-45eCommunity Member
same issue here
- DavidCNXCommunity Member
It's a global issue with AWS servers, not only impacting articulate.
Let's just be patient for Amazon to solve that, and nothing to do on our side.- ChrisWant419Community Member
Thanks David. I have just received a breaking news notification regarding AWS (after I replied here). Fingers crossed AWS resolves this quickly
- NolwennRCommunity Member
Thanks, let's be patient then !
- JordiAlbalateTaCommunity Member
same issue!!
- PlusPortDirectCommunity Member
Same issue too - let's hope for a quick recovery.
- HaileySaraSMCCommunity Member
Also for me!!
- LouiseAldrid034Community Member
Same here :(
- scthompsonCommunity Member
We are having a the same issue with an axios error message. Any ideas what is going on?
- LouiseAldrid034Community Member
Here is a post shared earlier
- AmyJones-f6dfa6Community Member
I also can't access Rise or review 360 despite clearing cookies and cache. Hopefully they fix it soon!
- ChrisWant419Community Member
AWS are working through a queue - I have just tried again and have managed to sign into the dashboard!
- LouiseAldrid034Community Member
Looks like its back up and running again :)
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