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ByronTik-08b13a's avatar
ByronTik-08b13a
Community Member
9 years ago

Articulate 360, installing apps on other drive than C?

Articulate 360, is there a possibility to install apps on other drive than C? My C drive on my MSI laptop is a small and fast ssd, not really meant to hold the bulk of my apps. 

25 Replies

  • I am having the same issue and my courses are now crashing all the time. This is super limiting. Is there any update on this issue? 

  • Hi there, Sharifa!

    So sorry to hear you're facing these crashes. That should not be happening and is an excellent opportunity for our Support team to offer a hand!

    I've opened a case with them where you'll get an email from one of our skilled troubleshooters shortly!

  • Is there any update on this? I am also in the same situation with a small fast SSD drive as drive C: and five other HDD drives with lots of free space - and no way to specify the installation location. How do we access the Enterprise version which allows one to specify the installation location?
    If there is a solution can you please post it here?

  • Looking at the support pages, this has been an issue from March 2017 and StoryLine 2. Why has it not been resolved yet? 

  • Hello everyone!

    I wanted to jump into this discussion and share that today we released Storyline 360 (Build 3.61.27106.0), which includes the option to change the installation directory of Articulate 360 and its bundled 360 desktop apps.

    Now, you can choose your installation directory when manually downloading and running the EXE installer (articulate-360.exe). Just click the folder icon on the upper-right corner when the installer launches, browse to the folder where you want to install your Articulate 360 apps, then click Install Now.

    All you need to do is update Storyline 360 in your Articulate 360 desktop app! If you run into any issues, don't hesitate to contact us in this discussion or privately in a support case.

    • DorisChwist-87f's avatar
      DorisChwist-87f
      Community Member

      I keep getting a window that says iArticulate 360 has already been installed.  Finish.   I am installing in on a portable SSD so I can work off of any computer. Is this possible? Must I remove the installation on the current laptop first?

      • EricSantos's avatar
        EricSantos
        Staff

        Hello Doris,

        I'm happy to help! Storyline must be installed on the local computer's hard drive and use the local processor, memory, and audio/video hardware to work properly. If Storyline is already installed on the laptop, there is no need to install it again. You just need to log in with your Articulate account to work on your project files.

        Please see this article for additional tips on working with your Storyline courses:

         

        Please don't hesitate to reach out if you have additional questions.

  • KarineBahTahe's avatar
    KarineBahTahe
    Community Member

    Hello! 

    We wanted to circle back to this discussion and verify that we are now able to download Storyline 360 to an external hard drive? 

  • Has there benn any development ?  We are facing the same situation: working as a public servant, you don't get the large hard drives on laptops,