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KajDekkers's avatar
KajDekkers
Community Member
3 months ago

Articulate Localization - Shrink Text on Overflow Bug

Hi all,

Articulate Localization is a dream come true that my team and I have been waiting for for years. We are however running into an issue/bug in Storyline 360 with 'shrinking text on overflow'

Currently we use the settings you see below. The text of each box is 'wrapped' and if there is too much text the size of the text automatically decreases. This functionality is essential, because it allows you to easily manage multiple translations because if there is too much text then the text simply slinks a little bit to still fit in the box. As a result you don't need to make ridiculously large boxes for lengthy languages like Ukrainian and Bulgarian (these versions of the training then simply have text that has smaller font).

However, Articulate Storyline 360 breaks this functionality when there are multiple translations. Here is the Ukrainian Translation for example:

As you can see, suddenly, scrollbars have appeared. This should not be possible but it still happened, if you Publish or Preview the Project the scrollbars are still visible.

Therefore, our trial of Articulation Localization has come to a very short end because we cannot use this for our clients if the text of each text box does not shrink in other languages other than the source language. 

Is anyone else experiencing this bug and/or can this bug be resolved so we can use this feature as well.

Secondly, when using Upgraded Project Text the option to 'Shrink text on Overflow' disappears whilst this feature is 100% necessary for running multiple translations in the same Storyline file. Japanese uses about 50% of the space Bulgarian uses, so making huge text boxes for everything just because there are languages that need a lot of room means there is also a lot of empty space on other languages.

In short, it's MUCH better if Storyline simply reduces the font size of these languages so you don't need to leave insane amounts of room.

We are excited about Articulate Localization, but it needs to work perfectly in Storyline 360, because we (on average) would like to have twenty languages running in one file.

Best regards.
Kaj Dekkers

13 Replies

  • jhoog1's avatar
    jhoog1
    Community Member

    Hi StevenBenassi​, being able to use Shrink Text on Overflow with localized courses would be a huge enabler for us as well. Without it, time savings from Localization are pretty much undone and do not justify the additional investment for Articulate Localization. Thanks!

  • jhoog1's avatar
    jhoog1
    Community Member

    +1 - please fix. Localization is a great time saver, but having to manually correct text boxes in 7+ languages undoes all time savings.

    • PapaJohns's avatar
      PapaJohns
      Community Member

      StevenBenassi​ can we receive a formal reply on this issue, as we currently are unable to use Localization because the text does not shrink (or grow) for various languages other than the 'base' language.

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi, everyone!

        I'm happy to jump in here. The affected text boxes are likely set to autofit based on the source language text. If the corresponding text in a translation is longer, scrollbars will appear to prevent text from overlapping or being cut off, ensuring that all content remains accessible. If you want to remove the scrollbars, please make sure the text box is set in the source language to "Do not autofit" or "Fixed size," then manually adjust the shape.

        I understand manually adjusting these can be time consuming and we truly appreciate your honest feedback. I've shared your comments with our product team!

  • PapaJohns's avatar
    PapaJohns
    Community Member

    StevenBenassi I am experiencing the same issue, the shrink text on overflow functionality does not seem to work for other languages than the source language.

    • KajDekkers's avatar
      KajDekkers
      Community Member

      Hi Steven, can you maybe read it again and try to help me get a solution?