Forum Discussion
VikasBodra
9 months agoCommunity Member
Articulate Presenter stopped working
Articulate Presenter has stopped working after adding engage interaction in it. It is showing the error: We are sorry. Something went wrong with Articulate Presenter and it might close.
JoseTansengco
9 months agoStaff
Hi Vikas,
Sorry to hear that you ran into this issue.
Can I ask if this is happening when you preview or publish your course? If it is, there's a possibility that the Engage interaction that you added may have corrupted data in it.
Would you be willing to share a copy of your PowerPoint presentation file here or in private by opening a support case so we can check why the Engage interaction caused Presenter 360 to crash? We'll delete it when we're done testing!