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YogeshDhingr506's avatar
YogeshDhingr506
Community Member
3 years ago

Articulate Storyline 360 crashing Problem

Hi All, I am facing alot of crashing problem in Articulate storyline 360, I am using v3.61.27106.0 version of storyline. It is for every file not for any particular file. could anyone please hel...
storyline 360
AndreaKoehntop-'s avatar
AndreaKoehntop-
Community Member
3 years ago

Hi Megan, and welcome to the E-Learning Heroes community! ✨

I apologize for the issues you are experiencing with Storyline crashing. I can imagine how frustrating that must be.

Are you saving and publishing your Storyline files locally when these errors occur? Working on a network drive can cause erratic behavior. 

Would you be willing to share one of the troublesome .story files with us to investigate further? We will delete it from our systems when troubleshooting is complete. 

  • MeganBone's avatar
    MeganBone
    Community Member
    3 years ago

    Andrea,

    Thank you for getting back with me so quickly. I am working locally. I'm not sure I am allowed to share my work with those outside of our network. I'm pretty locked down security wise.

    Thanks,

    Megan Bone (she, her, hers)
    Instructional Designer I
    Education & Training
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  • YogeshDhingr506's avatar
    YogeshDhingr506
    Community Member
    3 years ago

    Dear Andrea,

    I am working locally and because of security I am not allowed to share .story file outside my organization, restriction to upload any file on any community.

    Even I am not getting any error message popup like Megan is receiving as secreenshot_11, Software is getting shutdown.

    Thanks

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