Forum Discussion

FlynnS's avatar
FlynnS
Community Member
4 months ago

Attachment filename changes when downloading from Rise

Hi Gang. I'm coming across an issue when downloading a PDF from the file attachment block, the spaces in the file name are being replaced with -20- does anyone know of a fix? See images below.  ...
  • LucianaPiazza's avatar
    LucianaPiazza
    3 months ago

    Hi FlynnS

    Thanks so much for the update. I'd recommend re-inserting the 2023 PDF files into your existing course. That should resolve the PDF bug that you're experiencing.

    If you're still having trouble with this after re-inserting the files, we'd be happy to examine your course in a support case

    Looking forward to hearing from you!