Bad video quality when converting an MP4 file to a SCORM file

Hello Saskia, 

Sorry to hear that you ran into this snag. 

To help understand what's happening, I'd like to ask a few questions: 

• Are you working locally when editing and publishing your Presenter 360 course? 
• Do you have the latest version of Presenter 360 installed? 
• Have you tried repairing Studio 360 to see if this helps? 
• How about Microsoft Office? 

If the issue persists after trying these troubleshooting steps, reach out to our support team by opening a case so we can take a closer look at what's happening. 

Let me know how it goes!