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SarahCaspers-53's avatar
SarahCaspers-53
Community Member
7 months ago
Solved

Blue line appears around text boxes and markers

Hello, I have a problem with text boxes and markers. Unfortunately, a blue line always appears around text boxes and markers when I insert them. In addition, the text boxes are automatically filled i...
advice
Articulate 360
community
e-learning development
storyline 360
  • KellyAuner's avatar
    KellyAuner
    7 months ago

    Hi SarahCaspers-53,

    Thanks for reaching out!

    Great call checking if the issue persists in a new file. Copying and pasting many times could certainly have something to do with this. You'll also want to ensure you're working and saving your file on your local hard drive to avoid file corruption. If you're comfortable sharing your file here or privately in a support case, we can help determine the root cause of the issue. You might also want to check out this article with helpful tips to help avoid file corruption.

KellyAuner's avatar
KellyAuner
Staff
7 months ago

Hi SarahCaspers-53,

Thanks for reaching out!

Great call checking if the issue persists in a new file. Copying and pasting many times could certainly have something to do with this. You'll also want to ensure you're working and saving your file on your local hard drive to avoid file corruption. If you're comfortable sharing your file here or privately in a support case, we can help determine the root cause of the issue. You might also want to check out this article with helpful tips to help avoid file corruption.