Forum Discussion
MarkKirby-c9f94
4 years agoCommunity Member
Blurry images in Storyline 360 November 2021
Support says it's a bug. But I don't understand why isn't everyone complaining about blurry images here? I can't believe hundreds of users are suffering in silence, so am I the only one?
SarahTucker
4 years agoCommunity Member
Just to add to the conversation, I had no problem with this until the January 18,2022 update. That updated created HUGE problems with everything being super blurry. I've uninstalled that update, and now I am back to my images looking fine.
MarkKirby-c9f94
4 years agoCommunity Member
Hi Sarah - Couple of questions for us on this thread -
- What version have you gone back to that works fine, and
- Have you tried an image that contains text to see if it's really fine?
- SarahTucker4 years agoCommunity Member
So "fine" may be relative. I noticed things were SUPER blurry after the update. I rolled back to the Dec 14 version (3.59.26702.0) and they were back to their normal state. I have tried images that contain text and they're back to their normal level of "not as great quality as the original but not super horrible blurry" So, I don't think rolling back fixes your issue, but it fixed the obvious sudden difference for me.
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