Forum Discussion

SimonSeagrave-a's avatar
SimonSeagrave-a
Community Member
9 years ago

Browser Screen Flashes Between Slides

Hi all, When playing a published Storyline 360 project (v3.3.9986.0) in a Chrome web browser, I experience a single brief white-screen flash when I move/navigate between the slides/screens. Is a...
storyline 360
Ann-MariePic526's avatar
Ann-MariePic526
Community Member
8 years ago

Hi everyone

I am just testing my Storyline 360 module which will go live on the 14 December and we are experiencing the same flicker in Internet Explorer 11.  Is there any update to fix this issue of the flicker?

Thanks Ann-Marie

SimonSeagrave's avatar
SimonSeagrave
Community Member
8 years ago

Hi Ann-Marie,

Unfortunately the only way that I've reliably been able to get rid of the flashing between some screens is to run it using Flash and not HTML5 in the browser.

It's not ideal, though it's the only way I can guarantee that no flashes will occur.

Hope this helps,

 

Simon