Forum Discussion

JackieL's avatar
JackieL
Community Member
8 years ago

Can no longer turn the video compression off with new Storyline 3 update...

I recently uploaded the most recent Storyline 3 updates. My published projects are now playing better within the browsers. However, now the customization setting is defauted to 'automatic'. In the p...
storyline 360
Crystal-Horn's avatar
Crystal-Horn
Staff
7 years ago

Hi there, Carl. It's still correct that we support uncompressed videos with baseline, main and high profiles in Storyline 360. If your video files are encoded differently, that option will be grayed out.

KatMagnuson1's avatar
KatMagnuson1
Community Member
7 years ago

I'm sorry- baseline, main, high? What? I have no idea what that means.

I have two recorded webinars from Webex that I need to build a shell around and publish. How do I stop SL from compressing these videos?

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    7 years ago

    Hi Kat,

    Those are video profiles when using an MP4. Do you have anyone in-house who can help you check or convert your videos? Often when I've run into videos that don't show the uncompressed option, re-encoding them with a tool like HandBrake, a free video editor, typically rights the ship!

    Let us know if you get stuck - and we'd be happy to take a look at your video!