Forum Discussion
Cannot use SSML tags or see them highlighted in my Text-to-Speech of Storyline.
5 Replies
Hi Jose,
I tied checking the tags and there are no spaces. Also, have tried repairing the Storyline 360 and the problem still persists.
The concern is that the application doesn't read tags even when there are no spaces. There is no use/change after repairing the storyline 360 and re-installing. Below is the script used
<speak>
Hello, please check, I am not able to get a tag highlight of SSML tags
</speak>Thanks for troubleshooting the issue with me, Sindhura. Please check with your IT team to see if your organization allows connections to all the endpoints in this article. These are endpoints required for Articulate's services to work correctly. If adding the endpoints doesn't help, please open a case with our support team here so we can take a closer look at what's happening.
<speak> at the beginning and </speak> at the end are SSML tags, while they are not picked up as SSML tags and change color. How do I make them as SSML tags?
Please check the tags to ensure there are no spaces inside them. I did a quick test and saw that the application doesn't recognize tags with spaces inside.
If you don't have any spaces inside the tags, try repairing your Storyline 360 installation to see if this fixes the issue. If the problem persists, please share a copy of your project file here so we can check your script for any errors.
Hi Sindhura,
Thanks for reaching out!
The script in your screenshot doesn't appear to be using any of the supported SSML tags. You'll need to add the SSML tags manually yourself, like this:
You can read more about using SSML tags in Storyline 360 here.
Hope this helps!
