Forum Discussion
Caption shape drop shadow bug
Not sure how long this has been a bug but all 3 of our developers are seeing this: If you put the triangle call out on a caption shape on the left side the drop shadow stops rendering half way out. This ONLY happens when you position the triangle on the left side of the caption shape. See attached.
Hello everyone,
Happy to share that we've just released a new update for Storyline 360!
In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Shadows were missing from speech bubble pointers.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
18 Replies
Heya. I'm also seeing this bug. I'm on SL360 3.79 (I downgraded from the latest version to avoid another bug).
Fun* times using Storyline to make a living :D
Hi Jim!
So sorry to hear you've also been affected by this issue!
I've included your feedback in the bug report being tracked and will update this discussion as soon as a fix is in place. In the meantime, another community member shared a workaround you may find useful.
Thank you for your patience, and I'm sorry if this has been slowing you down!
I have this bug too, (almost) latest version of SL360, and it doesn't matter which side of the callout the pointer is.
The more diffuse (blurred) the shadow, the better the problem gets.
Hi Peter!
Thanks for sharing the feedback! Sorry to hear you've also run into this setback!
I've added your voice to the bug report so we can notify you as soon as a fix is available. Thank you for your patience while we work through this issue!
Hi all!
We are using Storyline 360 x64 v. 3.92 and the issue is still happening. Are there any news?
Thanks in advance!
I thought it was just me -- Downloaded latest update for 360 (3.94.33593.0) and I am getting the cut off shadow as well, same triangle speech bubble. Not sure if I just never noticed it in earlier editions or it was patched for those.
Hello everyone,
Happy to share that we've just released a new update for Storyline 360!
In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:
- Shadows were missing from speech bubble pointers.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
