Forum Discussion
MichaelNilss577
7 months agoCommunity Member
Click on image won't zoom anymore
All of a sudden I notice that images don't zoom/enlarge when clicked anymore in Articulate Rise. I don't know when this stopped working, I only just noticed it. I have the box "Enable zoom on image ...
AliciaZaragoza-
5 months agoCommunity Member
I am also now having this same problem, which I didn't in the past. Are there any other suggestions or anyone looking into this issue?
- JoseTansengco4 months agoStaff
Hello Alicia and Katie,
Sorry to hear that you ran into this issue.
I'd like to ask a few questions to help clarify our experience.
- How are you testing your course? Are you accessing it through an LMS, or can you also replicate the behavior in Rise 360 using the preview function?
- Can you replicate the behavior in Review 360?
- If your course is hosted on an LMS, try testing it in SCORM Cloud. Can you observe the same behavior there?
- Is the issue browser-specific?
If your course is not specific to one environment such as your LMS, please upload a copy of the image/s that is not zooming here so we can check what's happening.
Looking forward to hearing from you!